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Mental Health Case Management Services 

Wayfinding Support Through Complex Mental Health Care
 

Navigating mental health care—for yourself or someone you love—can be overwhelming, fragmented, and isolating. Systems are complex, decisions feel high-stakes, and support often disappears right when you need it most.

Mind Your Way Home offers Wayfinding services: ongoing guidance, coordination, and advocacy to help individuals and families move through mental health care with clarity, confidence, and steadiness.

All Wayfinding services include compassionate, clinically informed support.


The difference between tiers is the level of access, responsiveness, and depth of involvement.

​Wayfinding Through Mental Health Care Is:
 

  • Translating a confusing system into clear next steps
     

  • Helping you make informed decisions without panic
     

  • Coordinating care across providers and settings
     

  • Walking alongside you during moments of uncertainty or transition
     

I do not replace therapy, psychiatry, or emergency services.
I help you navigate them—intentionally and supported.

What Is Wayfinding?
 

Wayfinding is more than referrals or advice.

Wayfinding Service Tiers

Wayfinding Essential - $700/month


Foundational guidance and steady support

Wayfinding Essential is ideal for individuals or families who need structure, clarity, and professional guidance without high-acuity or time-sensitive demands.

This tier includes:

  • Monthly care planning and coordination
     

  • Two scheduled video consultations per month
     

  • Ongoing email support during business hours
     

  • Resource identification and referrals
     

  • Thoughtful guidance between appointments and decisions
     

Best for:

  • Early navigation, lower-acuity situations, and clients seeking clarity and organization.

Wayfinding Signature - $1,500/month

Comprehensive support and active involvement

Wayfinding Signature is my core offering and reflects how I most often work with clients. It is designed for situations that require deeper coordination, ongoing communication, and consistent professional involvement.

This tier includes:

  • Weekly scheduled video consultations per month
     

  • Active care coordination and provider communication
     

  • Treatment planning and transition support
     

  • Admissions guidance for PHP/IOP/residential care
     

  • Priority email support with faster response times
     

  • Ongoing review and adjustment of care plans
     

Best for:

  • Active treatment planning, transitions of care, residential or higher-level-of-care navigation, and families managing complex systems and decisions.

Wayfinding Premier - $3,000/month

Expanded access and rapid-response support

Wayfinding Premier is designed for high-acuity, rapidly evolving, or time-sensitive situations where access and responsiveness are essential.

This tier includes:

  • Priority scheduling for video consultations
     

  • Active care coordination and provider communication
     

  • Treatment planning and transition support
     

  • Admissions guidance for PHP/IOP/residential care
     

  • Priority email support with faster response times
     

  • Ongoing review and adjustment of care plans
     

Best for:

  • Active treatment planning, transitions of care, residential or higher-level-of-care navigation, and families managing complex systems and decisions.

​​

How It Works​

  1. Discovery Call
    We discuss your situation, goals, and current challenges.

     

  2. Care Match
    Together, we determine the most appropriate Wayfinding tier.

     

  3. Ongoing Partnership
    Support is provided through consistent communication, thoughtful planning, and steady guidance.

     

Most services require a minimum monthly commitment to ensure continuity and ethical care.

Ready to take the first step?
Book a complimentary call.

A Note on Scope

Wayfinding services are non-clinical and non-emergency in nature.


I do not provide psychotherapy, prescribe medications, or offer crisis intervention.

What I do provide is:

  • Clinical insight
     

  • System navigation
     

  • Advocacy
     

  • Continuity
     

  • Education

Compare Service Tiers

Many clients begin with Wayfinding Signature, as it offers the balance of access and involvement needed for complex situations.

If you’re unsure where to start, we’ll figure it out together.

Service Tiers
Wayfinding — Essential
Wayfinding — Signature
Wayfinding — Premier
Monthly Investment
$700 / month
$1,500 / month
$3,000 / month
Overall Approach
Foundational guidance and steady support
Comprehensive support with active involvement
Expanded access and rapid-response support
Ideal For
Early navigation, lower-acuity needs, gaining clarity
Active treatment planning, transitions of care, complex coordination
High-acuity, rapidly evolving, or time-sensitive situations
Scheduled Consultations
2 video sessions per month
Weekly video sessions per month
Priority check-ins as clinically appropriate
Care Planning & Guidance
Included
Included
Included
Resource Identification & Referrals
Included
Included
Included
Provider Communication & Coordination
Included
Included (with increased involvement)
Admissions & Higher-Level-of-Care Support
Included
Included (priority support)
Email / Messaging Support
Business hours
Priority response
Expedited response times
Access & Availability
Standard
Elevated
Highest level of access
Best Fit When…
You need str ucture, clarity, and professional guidance
You need ongoing coordination and consistent involvement
You need faster responses, closer support, and high-touch care
Founder Jessica Allbee

What to Expect on a
Discovery Call

Where Insight Begins and Wayfinding Takes Shape

This 30 minute session is designed to understand your unique needs and challenges as you or your loved one navigate the mental health system.  We'll discuss your concerns, review relevant history, and identify immediate goals.  Whether you're seeking support with care coordination, system navigation, or advocacy, this session sets the foundation for a personalized plan.  

 

By the end of the consultation, you'll have a clearer understanding of available resources, potential pathways forward, and how Mind Your Way Home can support you in making informed, confident decisions. 

Professional Referrals

Building a Network of Care Together

Effective mental health support requires a team of dedicated specialists. I would be honored to serve as a resource for your clients. Whether you were referred by a colleague or are expanding your professional network, I can help bridge gaps in care and connect clients to specialized resources. I value reciprocal relationships and look forward to collaborating with fellow mental health and medical professionals.

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